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Frequently asked questions

Explore the FAQs to ensure you're well-prepared to embark on your photography journey with us.

How can I rent a camera from your business?

Renting a camera from our business is a straightforward process. Start by exploring our camera inventory, which includes a variety of professional cameras and accessories. Once you've chosen the camera that suits your needs, select your desired rental period, which can range from a day to several weeks. Add the camera to your cart and proceed to checkout. Provide the necessary information, and we will prepare the camera for pickup at our rental location or arrange for delivery to your specified address. Or you can visit our office and rent There is a Account verification process that we need to do you need to bring two government registered ID’s (Pan card, Aadhar card, Passport, ETC) and signed cheque. When your rental period is over, return the camera, and we'll take care of any necessary maintenance and cleaning.

What happens if I accidentally damage a rented camera during use?

DAMAGES: Upon return of damaged equipment, DSLRSWALA will ascertain the extent of the damage and the required repairs. In determining whether equipment shall be replaced or repaired, DSLRSWALA. judgment shall be conclusive upon you. Should DSLRSWALA determine that the equipment must be replaced, you will be responsible for the cost to replace the same item at the current prevailing retail prices. less any discounts available, without deduction for depreciation.

LOSS, STOLEN OR DESTROYED EQUIPMENT: In the event that after delivery to you, you will be responsible for all damages and/or/any loss, not limited to, due to scratching of lenses, CCD, unauthorized internal adjustments or repairs to equipment, water or rain, willful or neglectful misuse or willful or neglectful loss, theft, unexplained loss, damage or disappearance, warlike action or any governmental action, such as confiscation or seizure, fraudulent or dishonest act and you will replace the same item at the current prevailing retail prices. In the event of loss/theft, as soon as you realize that the equipment is missing you will notify DSLRSWALA and file a FIR at the jurisdictional police station.

Can I extend the rental period for a camera if I need it for a longer duration than initially planned?

Yes, you have the option to extend the rental period for a camera if you find that you need it for a longer duration than originally planned. To do so, please contact our team to discuss your requirements and coordinate an extension. We will work with you to update the rental terms and ensure the camera's continued availability. Keep in mind that camera availability may vary, so it's advisable to let us know about your extension needs as early as possible to secure the equipment. We're committed to accommodating your changing photography/videography needs.